Delivery & Returns

POMSKII | Luxury Pom Pom Hats | Winter Bobble Hats

Delivery & Returns

Standard UK delivery - we aim for you to receive your order within 2-3 working days but it can take 3-5 working days after your order is placed during busy periods. Please be aware that Royal Mail are very busy during this time and parcels may take longer to be delivered than usual. Thanks for your patience.

Next day delivery - orders must be placed by 1pm (Mon - Fri excluding bank holidays)

Please be aware that adverse weather conditions may affect this.

Europe please allow 5-7 working days.

Rest of world please allow 7-10 working days.

For postage costs please enter your country at the checkout and the cost will be calculated.

Once your order has been shipped you will receive an email from us with your tracking number. The postal service we use is Royal Mail. If you haven't received an email please check your junk mail.

We are happy to exchange your Pomskii, so long as it is unworn, undamaged and in a saleable condition within 28 days. There is a replacement fee of £3, which covers postage.

Refunds are accepted if the item is in a saleable condition and returned within 14 days from the date you receive your goods.

Click here to Contact us about your exchange/return.